► 2.5 hours study
► Certificate of Participation on completion
Ever found yourself thinking I really need to listen more carefully? Want to get more from your time with customers and colleagues? Or your loved ones! Then this is the course for you.
Listening is a skill for life and work, essential for leaders and managers. Through listening we share ideas, influence others and cooperate. By showing others we are listening we earn their trust and show respect.
Like any other skill, we can get better with an understanding of what works well and the experience and good practice of others.
Better listening starts with the recognition that it should not be passive. On our Listening up! course we explore listening and how to listen actively.
Our online course is a blend of video content, self-reflection and action planning. The focus is on practical things you can do to become a better listener on your leadership journey.
Topics covered include:
The fundamentals of hearing and listening.
How you measure up.
The power of active listening.
Tips to help you listen actively.
Capture your ideas in the Workbook that accompanies the course. Bring everything together at the end in an action plan for better listening.